Securify
Install free on Shopify

Securify help for Shopify merchants

Securify Help Center

Guides to deciding what to block on your Shopify store, and how to do it with Securify.

Start here

  1. Get started with Securify
  2. Securify blocks no visitors until you turn on the app embed

Countries

  1. When to block a country
  2. How to block a country
  3. How to allow only certain countries
  4. Why country blocking is not 100% accurate

IP addresses

  1. When to block an IP address
  2. How to block an IP address or a range
  3. How to import a list of IP addresses

Emails

  1. When to block an email
  2. How to block an email or a domain

VPNs and bots

  1. When to block VPN users
  2. How to stop bots on your store
  3. How to see your VPN and bot traffic

Risky orders

  1. When to cancel, hold or clear a risky order
  2. How to review risky orders

When something needs fixing

  1. What to do when a real customer is blocked
  2. How to check why a visit was blocked
  3. How to give your team access
  4. How to protect your content from copying
  5. How to pause Securify
  6. Contact Securify support

Still stuck? Open the chat bubble in the Securify app or email dev@otp.plus.