How to block an IP address or a range

Block an IP address

1. Open Securify from Apps in your Shopify admin.
2. Open Block IPs in the menu. The page is called IP Management.
3. Under Quick Actions, click Block an IP.
4. Enter a single address, such as 192.168.1.100, or a network in CIDR notation, such as 192.168.1.0/24.
5. Click Block This IP.

All visitors from that address are blocked straight away. It appears in your IP Block List.

If your plan limits how many visitors Securify can block and you reach that limit, a banner appears on this page and further matching visitors are let through.

You can also block an address from Visitor Logs: open a visit and click Block IP in the Visit details window.

Block a range

1. Under Quick Actions, click Advanced Options, then Block IP Range.
2. Enter the first and the last address of the range. Ranges work with IPv4 addresses only.
3. Check how many addresses the range contains, then click the Block button.

The range is saved as networks, so it stays a few entries in your list.

Always allow an IP address

An address on the Allow List always has access, whatever your other rules say. Use it for your own team, a supplier or a trusted customer.

1. Under Quick Actions, click Add to allow list.
2. Enter the address or network.
3. Click Add to Allow List.

Remove an address

• To remove one address, click Remove on its row in the IP Block List or the Allow List.
• To empty a list, click Clear All on it. This happens straight away, with no confirmation.

Questions

Can I add many addresses at once? Yes. See How to import a list of IP addresses.

How do I find an address to block? Open Visitor Logs and look for repeat visits. Group by IP puts visits from the same address together. See How to check why a visit was blocked.

Still stuck? Open the chat bubble in the Securify app or email dev@otp.plus.