Securify help for Shopify merchants

How to stop bots on your store

Securify has two bot settings. Use both, and keep the search engines you want.

Check how much bot traffic you have

Open Traffic Intelligence and choose Bot Intelligence. It fills in while a bot setting below is on. See How to see your VPN and bot traffic.

Turn on bot blocking

  1. Open Settings in Securify.
  2. Under Protection Settings, tick one of these:
    • Block Bot Traffic blocks bots running from cloud servers such as AWS and Google Cloud, not real customers browsing from home.
    • Advanced Bot Blocking blocks bots using risk signals such as device fingerprinting. It includes Block Bot Traffic, and it may already be on for your store.
  3. Click Save in the bar at the top of the page.

Enable App Mode must be on too, or nothing is blocked.

While Advanced Bot Blocking is on, Block Bot Traffic stays ticked. To control it separately, untick Advanced Bot Blocking first.

Keep the bots you want

Google and Bing use bots too, and blocking them can hurt your search ranking. While Manage Good Bots is off, all good bots are allowed, so you do not need to do anything.

To block a particular crawler, tick Manage Good Bots in Settings and click Save. The crawlers you block or allow inside it save at once.

Check the result

Open Visitor Logs, click Blocked and choose Datacenter or Advanced bot in the block reason filter.

A real customer blocked by Advanced Bot Blocking can try Verify my location on the block page while Location Verification Appeal is on. A visitor blocked as Datacenter has no such button. See What to do when a real customer is blocked.

What this does not stop

Some people copy content by hand. See How to protect your content from copying.

Still stuck? Open the chat bubble in the Securify app or email dev@otp.plus.