Securify blocks no visitors until you turn on the app embed

What the app embed is

An app embed is Shopify's own switch for letting an app run on your storefront. You find it in your theme editor, and Shopify leaves it off until you turn it on.

Installing Securify put it in your Shopify admin. That is where you set your rules. Your visitors, though, are on your storefront, so Securify has to be there too.

What changes when you turn it on

While it is off:

• You can block countries and add IP addresses, and the app looks ready.
• Visitors are not checked, so your rules do not apply on your storefront.
• Bots and unwanted visitors keep reaching your store.

Once it is on:

• Securify checks visitors as they open your store.
• Your saved blocking rules start applying.
• A visitor your rules block sees the block page instead of your store.

Is it safe for my store?

• No code. You switch it on in the theme editor. Your theme code is not edited.
• Your storefront keeps working as usual. Your saved rules decide who is blocked, so look over them first. If you are testing from a blocked country, add your own IP address to the Allow List.
• If Securify cannot be reached, your store stays open.
• You can turn it off at any time. That stops Securify's storefront protection.

Turn it on

1. Open Securify from Apps in your Shopify admin.
2. When the window Turn on Securify protection (on some stores, Turn on the Securify app embed) appears, click Open Shopify theme editor (or Open theme editor). If you closed the window, click Enable next to App embed disabled at the top of the dashboard.
3. In the theme editor, open App embeds.
4. Check that Easy Block IP & Country is switched on. If it is off, switch it on.
5. Click Save.
6. Go back to Securify. The dashboard shows App embed enabled.

The window opens each time you open a page in Securify while the embed is off. Click Not now to close it for the moment.

Check your store

Open your store's home page, a product page and the cart. They should work as usual. Then open Visitor Logs in Securify and refresh it to see your visit.

Shopify explains app embeds in its guide to apps in themes.

Turn it off

• To stop Securify on your storefront: in the theme editor, open App embeds, switch off Easy Block IP & Country and click Save.
• To pause blocking and leave the embed on: see How to pause Securify.

Still showing "App embed disabled"?

• Make sure you changed your published theme. The embed is set per theme, so repeat this if you publish a different theme.
• Make sure you clicked Save in the theme editor.
• Check that your staff account is allowed to edit themes.
• Go back to Securify and reload the page.

If it still shows disabled, contact support with your myshopify address.

Still stuck? Open the chat bubble in the Securify app or email dev@otp.plus.