Securify help for Shopify merchants

How to give your team access

Let a team member open your store from any network or VPN with a device pass, even when your rules would block them.

Device pass or Allow List?

  • Device pass. For someone whose address changes or who works from a blocked country, such as a developer on a VPN.
  • Allow List. For a fixed address, such as your office. See How to block an IP address or a range.

A device pass gets past your blocking rules, such as country, IP and VPN, for anyone who opens the link. Only create and share passes with people you trust.

Create a device pass

  1. Open Securify from Apps in your Shopify admin.
  2. Open Team access in the menu.
  3. Click Create device pass.
  4. Under Label, enter a name for this device or person.
  5. Under Expires in (days), keep 90 or enter a number from 1 to 365.
  6. Click Create device pass.
  7. Click Copy link and send it to your team member.

The link is shown only once, so copy it before you click Done.

Your team member opens the link in the browser they will use for your store. A pass works per browser, so each browser or device must open the link once. Anyone with the link can do this, so treat it like a key. Safari may ask them to open a bookmarked link again after about 7 days without use.

Revoke a pass

Find the pass in the Device passes list, revoke it and confirm. Do this when someone leaves your team.

Still stuck? Open the chat bubble in the Securify app or email dev@otp.plus.